Use Sendzovo responsibly
You may use Sendzovo only for lawful purposes and in a manner that respects recipient rights, network rules and reasonable email deliverability standards.
Prohibited practices
Sendzovo may not be used for activities that abuse recipients, infrastructure or sending systems. Prohibited uses include:
Spam and unsolicited bulk email
Unlawful unsolicited bulk email, spam or other communications sent without an appropriate lawful basis or permission.
Improper recipient lists
Purchased, rented, scraped, harvested or otherwise unlawfully obtained recipient lists.
Fraud and phishing
Phishing, credential theft, impersonation, fraud or deceptive sender identities.
Malicious content
Malware, malicious attachments, harmful links or other content intended to compromise users or systems.
Suppression bypassing
Repeatedly sending to recipients who have opted out or to addresses that are known to be suppressed.
Control evasion
Attempts to bypass bounce, complaint, authentication, rate-limit, review or suspension controls.
Transactional email
Transactional email should arise from a legitimate relationship, user action, account event, purchase, security event, service notification or other lawful application workflow.
Marketing communications
If a feature permits marketing email, customers must comply with all applicable consent, identification and unsubscribe requirements. Sendzovo may impose stricter limits or require proof of consent.
Email verification
Verification may be used only where the customer has a lawful purpose and legal basis to process the addresses. Verification may not be used to facilitate spam, list harvesting, harassment or unlawful profiling.
Authentication and sender identity
Customers must use domains and sender identities they are authorized to control and maintain required SPF, DKIM, DMARC or other authentication settings where applicable.
Bounces and complaints
Customers must maintain reasonable list hygiene and stop sending where required by hard-bounce, complaint, unsubscribe or suppression signals. Excessive bounce or complaint rates may trigger limits or suspension.
Protecting the service
We may rate-limit, investigate, suspend or terminate accounts, domains or API keys where necessary to protect recipients, infrastructure or service reputation.